Joshua SchultzOps Command Center
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Ops Command Center · Operator view JS/OPS-000
15 +
Years operating
50 +
Companies operated & advised
10
Yrs teaching · Syracuse
10 +
Industries

Articles

KB

111

Updated May 21Knowledge base

Guides

GD

8

Updated Feb 15Guides

Playbooks

SW

2

Standard work

Resources

DV

2

Document vault
OPS-01 // OPERATING MODEL

How I run a company

Foundation first. Every layer depends on the one below it.

05
Strategy & directives
What game we play and how we win.
Direct
04
Three machines
Measure, deliver, communicate.
FinanceOperationsSales
03
Scalable platform
The systems the work runs on.
Scale
02
People & culture
Who does the work, and why they stay.
Align
01
Principles & mission
What we will not trade away.
Anchor

Six pillars

  • Finance

    The Data Intelligence Engine that drives ROI decisions

  • Operations

    Maximize output while minimizing waste

  • Strategy

    The direction and planning on what game you will win

  • Systems

    The scalable operating system you build on

  • Culture

    People and values that keep people engaged and aligned

  • Principles

    The guiding principles that keep the company on track

See the full framework →
OPS-02 // LATEST

Recent writing

AI
AI

Pull Decisions Forward or Your AI Agents Will Guess

AI executes well. Most agentic work fails because planning was never pulled out of execution, so the agent makes your architecture decisions for you.

Building Companies in the AI Era: How to Think About People, Roles, and CompensationArticleHow to Build a 100X Company with AI (Without Firing Anyone)ArticleAI for Operations Managers: What Actually Works (And What's a Distraction)AIAI for Quality Control in Manufacturing: A Practical Operator's GuideAIHow to Build a Business Case for AI (That Actually Gets Approved)AIThe Daily Huddle Problem: How AI Turns Stale Reports Into Real-Time DecisionsArticle
All writing →
OPS-03 // TRACK RECORD

Fifty companies, ten industries

BlackArc Industrial
Founder
Active

Industrial AI implementation for shop floor operations

manufacturing 2025–
BlackArc Systems
Founder
Active

Agentic AI workflows for government operations

general 2025–
CTG Federal / National
Executive Director
Active

IT VAR for AI and HPC engineering across federal and commercial

federal 2025–
JoshuaSchultz.com
Owner
Active

ERP-inspired glassmorphism design system

general 2024–
Flowcore Water Services
Operations Manager

Increased net margins from 10% to 26%

home services 2022–2024
Canekast
President / COO

6x'd the business

manufacturing 2020–2023
Chess Group Sourcing
COO / Partner

4x'd the business

distribution 2012–2018
+ 18 more in the full record Full record
OPS-04 // SERVICE CATALOG

Ways to work together

AI & Automation Builds Process mapping to deployed agentic workflows that do real work. SVC-01 Scale & Turnaround Consulting Grow the business, cut problems, lift earnings and cash flow. SVC-02 Planning & Monthly Mentoring A strategic plan, plus monthly mentoring to run it. SVC-03 Fractional Executive CEO, CFO, COO, or CAIO (AI & automation) — in the seat, part-time. SVC-04 Corporate Talks Keynotes and workshops on operations and applied AI. SVC-05 Strategy Sprint A one-time, intensive strategic planning session. SVC-06
Work order

Tell me where the operation is stuck. I'll tell you if I can help, in one call.

Open a work order Response inside two business days